FAQ

We provide a range of cleaning services including residential cleaning, office cleaning, deep cleaning, post-construction cleaning, and move-in/move-out cleaning. If you need a specialized service, feel free to reach out, and we’ll tailor a cleaning plan that suits your needs.

Yes! We use environmentally friendly and non-toxic cleaning products to ensure a safe and healthy environment for your family or employees.

Our team consists of professional cleaners who are highly trained and experienced. We pride ourselves on providing top-quality service, and we offer a satisfaction guarantee.

We provide cleaning services in New Jersey and surrounding areas. If you're unsure whether we cover your location, please contact us to confirm.

Absolutely! We understand every space has different needs, which is why we offer customizable cleaning plans. You can choose specific areas to focus on or select a deep cleaning package.

Yes, all our cleaning professionals are fully insured and background-checked for your peace of mind.

The cost of our services depends on the type and size of the cleaning job. We offer competitive pricing, and a free estimate can be provided upon request.

You can easily book a cleaning service by calling us at 862 621 5555 or by filling out the contact form on our website. We'll get back to you with a confirmation and further details.

Yes, we offer flexible scheduling, including weekend cleaning appointments to fit your convenience.

Your satisfaction is our priority. If you’re not completely satisfied with the cleaning, we will return to address any issues at no extra cost.

No, only if you would like to be. Upon booking, we will ask you if you will be home or how we will be able to enter the home if you plan to not be there. For the initial cleaning, most of our clients prefer to be home to show the cleaners around and explain any areas to give special attention, and explain any areas we can avoid. The majority of our regular clients trust our insured house cleaning professionals with a spare key or a key code to enter the home.

Yes! We offer weekly, bi-weekly, or monthly recurring cleaning services. You can schedule the frequency that works best for you, and we’ll take care of the rest.

We understand that things come up and life happens, and sometimes you need to cancel. In order to help prevent any last minute cancellations, you will receive reminder emails and text notifications prior to your cleaning. Ivas Cleaning does require a 48-hour notice for cancellation – email or voicemail are acceptable and all messages are time stamped for accuracy. At the time of cancellation, we will go over a time that works best to reschedule your cleaning. If you are unable to provide 48-hour notice you will be charged 25% of your cleaning. Any same day cancellations will be charged 50% of the cleaning. All cancellations must be made through our office.

Regardless of linen changes – beds will always be made. If you would like to leave fresh linens on the bed and you request us to change them, we will surely take care of that for you! If you do not have a spare set of linens to use, we can launder them also, just make sure to let us know! Additional laundry can be done as well but you must communicate this with us in advance to ensure that we have accounted for enough time to complete the task.